We value our relationship with parents/carers and are committed to working in partnership with you to provide top quality play and care for your children.

We will:

Welcome you at all times to discuss our work, have a chat or take part in our activities.

Keep you informed of opening times, fees and charges, programmes of activities, menus, and procedures.

Be consistent and reliable to enable you to plan with confidence and peace of mind.

Share and discuss your child’s achievements, experiences, progress, and friendships.

Be available to discuss decisions about running the club.

Ask your permission for outings and special events.

Listen to your views and concerns to ensure that we continue to meet your needs.